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Description
Additional Information
📦 Package list
- PETKIT PuraMax-2 x1, N50 odor eliminator x1, K3 air purifier smart spray x1, cat litter mat x1, clay litter sifter x1, cat litter remover x1, waste bag x1 rolls(20 pcs in total), air purifying refill x2 bottles, power adapter x1, user manual x1, quick start x1, DIY stickers.
🛡️ 100% safe for cats
- With several safety mechanisms as well as excellent smart sensors, the xSecure system offers your cat a safe potty experience.
- Consists of infrared sensor, weight sensors, remote alerts, accident protection system, and smart detection to keep your cats safe.
- Automatically pauses when your cat approaches or detects weight change.
- Warm tips: Applicable weight range for cats: 1.5kg to 8kg, do not use for young pets under 6 months.
🐾 Extra large capacity for large cats and multi-cat family
- Size of the inner bucket: 18.89 x 20.47 inch(diameter), 76L large space is enough for cats up to 18 lbs.
- 7L large waste bin allows up to 15 days of free scooping for one cat.
- The 7.8 inch low-entry design is friendly to older cats, short-legged cats, and cats with limited mobility.
🚽 For all clumping cat litter & sticky-free
- Puramax litter box is compatible with all kinds of clumping cat litter such as clay litter, tofu litter, mixed litter, bentonite litter and more (Except crystal cat litter).
- Comes with high performance non-woven fabric cylinder mat to prevent soft faeces from sticking.
- Premium oxford cloth and PVC material are waterproof and prevent leakage of cat urine.
📱 Smart app control
- Puramax with 2.4GHz Wi-Fi has 3 cleaning modes: auto-cleaning, scheduled-cleaning, and manual-cleaning.
- Set cleaning modes via PETKIT app for hands-free experience.
- Control litter box and air purifier spray, track cat's behaviour and health anytime through app.
- Manual cleaning via "Clean" button on app or device.
🌀 Double odor removal
- 100% sealed waste bin and removable odor eliminator.
- Tightly sealed bin prevents unpleasant odours.
- Air Purifier Smart Spray deodorizes automatically after cleaning and via app-planned deodorization.
⚠️ Kindly notice
- Do not place on carpets or mats to avoid sensor interference.
- Must place on flat floor and keep entrance unobstructed.
Shipping & Return
Shipping Policy
🕒 Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
🚚 Domestic Shipping
- • Standard Shipping: 3-5 business days - $2.99
- • Express Shipping: 1-2 business days - $3.99
- • Free Shipping on orders over $100
🌍 International Shipping
- • Standard International: 7-15 business days - Starting at $4.99
- • Duties & Taxes: Customer's responsibility
* Tracking numbers will be provided for all orders
Return Policy
📦 Return Eligibility
- • 30-Day Policy: Returns accepted within 30 days of delivery
- • Items must be unworn, unwashed with original tags attached
- • Final sale items marked "NON-RETURNABLE" excluded
🔁 Return Process
- 1. Contact our team at returns@fastbearstore.com for authorization
- 2. Package items securely with original receipt
💵 Refunds
- • Processing time: 3-5 business days after receipt
- • Original shipping fees non-refundable
- • Store credit available for expedited refund
FAQ
Q: How do I track my order?
A: Track your package using the link in your shipping confirmation email.
Q: What if I receive a damaged item?
A: Contact us within 48 hours with photos of the product and packaging.
Need assistance? Contact us at support@fastbearstore.com
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