Delivery & Dispatch

Shipping Costs

Your shipping cost will vary depending on what you have purchased and where it needs to be delivered. We will price the delivery based on the size and weight of the items you have purchased. Please be aware that shipping is calculated off the larger of the either the package size, or weight. Typically the larger the item, the more expensive delivery will be. During the checkout process you will be offered an option to choose the Fastest or Cheapest delivery option.

Delivery Time

We use multiple courier companies with a delivery time between overnight and up to 15 business days after despatch. Our couriers deliver weekdays only. The courier will be automatically selected based on the goods being shipped, the size and weight, delivery pick-up address and delivery location address. Please note that if you want to ship to a PO Box address, you must choose Australia Post as your shipping method.

Authorisation to Leave (ATL)

All orders shipped by FastBear Co. will contain an ATL - Authorization to Leave. This means that the courier company will leave the package/s without a delivery signature. If you are not present to receive the package, your delivery will be left at your door or in a position that the delivery driver deems secure. If the driver feels that there is not a secure position, they may choose to leave a call tag and return your delivery to a depot or Australia Post location of their choosing for collection. FastBear is not liable for any loss or damage to the package/s.

International

Prices vary for ALL International Shipping charges - charges will be calculated at checkout and vary on total weight of your order. Please allow 4-15 business days for your order to get to you. Items will be shipped by TNT Express Couriers. Important Note: it is your responsibility to be aware of destination custom and duty costs. These are not included in your shipping charge. Customs and Duties vary from country to country and FastBear accepts no responsibility for any associated or unknown costs that you may incur.