Shipping & Return
Shipping Policy
š Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
š Domestic Shipping
- ā¢ Standard Shipping: 3-5 business days - $2.99
- ā¢ Express Shipping: 1-2 business days - $3.99
- ā¢ Free Shipping on orders over $100
š International Shipping
- ā¢ Standard International: 7-15 business days - Starting at $4.99
- ā¢ Duties & Taxes: Customer's responsibility
* Tracking numbers will be provided for all orders
Return Policy
š¦ Return Eligibility
- ā¢ 30-Day Policy: Returns accepted within 30 days of delivery
- ā¢ Items must be unworn, unwashed with original tags attached
- ā¢ Final sale items marked "NON-RETURNABLE" excluded
š Return Process
- 1. Contact our team at returns@fastbearstore.com for authorization
- 2. Package items securely with original receipt
šµ Refunds
- ā¢ Processing time: 3-5 business days after receipt
- ā¢ Original shipping fees non-refundable
- ā¢ Store credit available for expedited refund
FAQ
Q: How do I track my order?
A: Track your package using the link in your shipping confirmation email.
Q: What if I receive a damaged item?
A: Contact us within 48 hours with photos of the product and packaging.